We are sorry that you are not completely satisfied with your purchase.  Eloquest Healthcare will provide free return shipping if your return is the result of our error (damaged,defective, or incorrect item shipped). In other cases, return shipping fees and a restocking fee will apply. Shipping charges cannot be refunded.

Please do not send back or throw away your damaged/defective item until you have reviewed our Return Policy and spoken with a Customer Service Representative.

To return an item:

Please have the following information available before contacting a Customer Service Representative

  • Your order number
  • The item number of the product you wish to return

1.877.433.7626 option 2
(Monday – Friday, 8:30 a.m. – 4:30 p.m. EST)


Eloquest Healthcare will provide free return shipping if your return is the result of our error (damaged, defective, or incorrect item shipped, etc.). In other cases, return shipping fees and a restocking fee will apply. Shipping charges cannot be refunded.

If the item you received is damaged/defective, we may request that you send the damaged/defective item back to us.

Once your return has been received, a credit or refund will be issued within 30 days.

Return Address:
Eloquest Healthcare Products
780 West Eight Mile Road
Ferndale, MI 48220
United States